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Reports to
Outbound Call Center Manager
Summary/Objective
Electro Rent is seeking a Salesforce (SFDC) Administrator to help create call lists for an outbound calling team as well as create reports of results.
The role involves knowing Customer Relationship Management system (Salesforce) and using these to interface between the marketing campaigns and sales follow up.
You’ll need to be a quick learner, be flexible, have a positive attitude and work with a close-knit team. You will be working with data so attention to detail effective use of systems is important but thinking through processes to understand the objective and improve them would be beneficial.
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Reports to
Senior DP Equipment Service Manager
JOB DESCRIPTION
Summary/Objective
The Customer Support Technician II provides pick-up and delivery of equipment using Company van. In accordance with Company policies and procedures, provides on-site configuration and installation services as well as technical assistance to enhance the value of Electro Rent for customers. Typically works on more complex assignments. Supports Customer Support Supervisor/Manager in administering CST activities. Assists with packaging, shipping and receiving of equipment to and from Distribution Centers, as necessary. Configures/maintains more complex equipment.
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Reports to
Financial Services Manager
JOB DESCRIPTION
Summary/Objective
We are actively seeking an Account Analyst - Collections to support the collections function by ensuring that all aging targets are met. The role includes being the primary point of contact for customers in securing payments and working with internal teams to ensure timely resolution of outstanding issues. This is a senior position who proactively manages an assigned group of customer accounts receivables through direct customer contact to minimize past due balances, in addition to performing data analysis and process innovation for the collection function.
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Reports to
Manager, Accounts Receivable
JOB DESCRIPTION
Summary/Objective
We are actively seeking an Accounts Receivables Lead Specialist. The position is responsible for the effective management of the customer payment application function to ensure Company policies, guidelines and strategies are followed. This is a hands-on role within a lean team and organization. The ideal candidate will have outstanding organization skills, functions well in a fast-paced environment, and is a pro-active self-starter who will take ownership of the duties. Having the ability to drive automation, directly implement change, and solve problems will be important in this role. Supervisory responsibilities include developing and improving metrics for departmental performance, training (policies, procedures, compliance and skills), coaching, monitoring, counseling and motivating employees to ensure success.
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Reports to
Inside Sales Manager
Job Description
Summary/Objective
The Inside Sales Representative fields customer inquiries via telephone or email and identifies and evaluates customer needs. Converts customers’ needs to order for the appropriate product, program or service. Sets up and executes orders in PERFECT in accordance with the commitments made to the customer. Develops business opportunities for the Company's products and services by contacting existing and potential customers. Applies the principles described in the five key elements of the Electro Rent Inside Sales Call Process to support annual marketing plan.
This person will need to understand Test & Measurement applications and products from key manufacturers like Keysight, Tektronix/Keithley and Rohde & Schwarz and apply those to the needs and requirements of customers in their assigned territory
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The Customer Support Technician II provides pick-up and delivery of equipment using Company van. In accordance with Company policies and procedures, provides on-site configuration and installation services as well as technical assistance to enhance the value of Electro Rent for customers. Typically works on more complex assignments. Supports Customer Support Supervisor/Manager in administering CST activities. Assists with packaging, shipping and receiving of equipment to and from Distribution Centers, as necessary. Configures/maintains more complex equipment.
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Reports to
GP/DAC Supervisor
JOB DESCRIPTION
Summary/Objective
The Lab Asset Preparer will ensure the timely preparation of a wide range of electronic test and measurement equipment encompassing accuracy, attention to detail and speed.
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Reports to
Chief Operating Officer
JOB DESCRIPTION
Summary/Objective
The Asset Management Product Manager role will act as the main interface between the market and our Asset Management product development team. The successful candidate will be responsible for engaging with current and prospective consumers to understand current and latent solution needs and translate these into product requirements for our extended Asset Management solution (including LEO software, Portal, and Bluetooth solutions). The Product Manager is also responsible for establishing and managing the product roadmap around clearly defined product releases.
We are looking for a technical, creative and dedicated individual who will fit with our collaborative culture. The job requires travel to our global customers and to our development teams in the UK.
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Reports to
Geographic Regional Sales Manager – West & Latin America
JOB DESCRIPTION
Summary/Objective
We are seeking a self-driven Territory Account Manager (Test & Measurement) to focus on increasing the company's rental, used sales and new sales of Test and Measurement products by working directly with customers in the San Francisco Bay Area market. This person will need to understand Test & Measurement applications and products from key manufacturers like Keysight, Tektronix/Keithley and Rohde & Schwarz and apply those to the needs and requirements of customers in their assigned territory. A degree in Electrical Engineering is preferred for this position.
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Reports to
Strategic Regional Sales Manager
JOB DESCRIPTION
Summary/Objective
We have an outstanding opportunity for a Strategic Account Manager, a self-driven sales professional to join our strategic accounts team. As a Strategic Account Manager, you drive growth in rental, used sales and new sales business by working directly with a select set of customers in an assigned territory to understand and fulfill their test and measurement equipment needs and requirements.
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Reports to
Group VP of Marketing & VP of Product Group
Summary/Objective
Electro Rent is seeking a Product Marketing Specialist. This role is responsible for managing the data, information and strategy to promote the products that Electro Rent offers in the most effective way. This includes technical specifications of the products and/or programs it offers its business partners and help the marketing team better communicate those specifications through its various forms of media.
This usually involves but is not limited to: evaluating customer needs, creating systems and support that will address those needs and working with the teams (including our own Product Management teams and with the Original Equipment Manufacturers directly). The result would be to combine this information into customer facing data which effectively promotes the product through websites and other marketing collateral and promotions including for rental ,and sale.
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Reports to: National Sales Director
Summary/Objective
The Technology Remarketing Account Executive(Rush Computer Rentals) will work as a part of the sales team to generate demand through a series of email and telephone campaigns to qualify and develop new customers and prospects. Converting customer needs into orders for products, programs or services offered by Rush is the priority. Sets up and executes orders in the company’s ERP system in accordance with the commitments made to the customer. Develops business opportunities for the Company's products and services by contacting existing and potential customers.
This person will need to understand Technology Product sales from key manufacturers like Dell, HP, Lenovo, and Apple, and apply those to the needs and requirements of customers in an assigned territory. Additional experience in used equipment remarketing, rentals or leasing would also be an asset.
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Reports to
Group VP of Marketing
Summary/Objective
Electro Rent is seeking a Digital Demand Generation Associate to help drive digital campaigns on the website and through marketing automation tools, supporting updates to websites, including the best possible data on products and Pay Per Click programs. It could suit someone starting out who wants to develop a career in marketing and who is a quick learner, proficient on systems and ideally with html/coding experience. Collaborating with the marketing and product teams, this person will be the go-to expert for managing web and digital content, supporting best-in-class digital marketing programs to drive help scale the Electro Rent business. You will develop and support lead generation through managing marketing information online and working with leading marketing automation tools. With the ability to strongly impact growth, the Digital Marketing Associate will demonstrate an eye for results and must have the ability to operate in a fast-paced environment. This role will have a significant impact on the Marketing and Sales teams and a large influence on Electro Rent’s success.