Company Profile:

Electro Rent is a leading global provider of test and technology solutions that enable its customers to accelerate innovation and optimize investments. Electro Rent’s rental, lease, sales, and asset management solutions serve industry-leading innovators in communications, aerospace and defense, automotive, energy, education, and general electronics and have done so since 1965.

Location Profile:

Headquartered in West Hills, California, this company employs people worldwide as the leading Global One-Stop-Shop Solutions Provider of Mission Critical Test and Measurement Equipment and Technology Products.  Electro Rent is relentless in its dedication to being a high-quality, low-cost and on-time supplier, delivering the highest value to its customer while continually pursuing strategic, sustainable and profitable growth.

Position Summary:

The primary objective of the Order Processor is to ensure all order ship on time, completed and in good working order within the confines of Electro Rent policies. The order expediter will follow up on the commitments made by the sales organization to the customer to ensure that the commitments are fulfilled.

Once the order has been created the Order Processor is the central point of contact between the sales department and all other internal departments that need to be engaged for order fulfillment. This role also requires direct involvement with the customer as they will be interfacing with them on the order fulfillment journey so too are aware of any issues that pertain to delivery expectations.

• Create/process sales orders in Perfect to ship products to customers.
• Type/generate/fax Rental/Sales Agreement, Credit Application, Schedule A's to           customers and FSO to facilitate credit approval in order to ship sales orders.
• Commit products per company guidelines as directed by ISR/ISS
• Communicate with Inside Sales re handed off Sales Orders
• Purchase Request/Reserve product when necessary
• Request credit approval
• Assist with directing incoming sales calls
• Performs other related duties as assigned, in accordance with business needs and organizational goals.

• Must have high school diploma or equivalent knowledge and certification
• Ability to work in a fast-paced environment
• Solid written and oral communication skills
• Tactful approach with sensitive information
• Requires good computer skills with the ability to access, input and retrieve data from the Company database and basic working knowledge of Excel and Word
• Strong initiative and good organizational skills are necessary
• Knowledge typically gained through (2) two years administrative and (1) one year sales related experience
• Ability to work overtime as necessary.

Measurement of Performance

• Quality of assistance provided to inside sales
• Quality of Sales Orders
• General job performance as defined by standard company performance evaluation form
• Communicates with Field Offices to facilitate availability of products
• Level of accuracy and follow-up on pending orders
• General performance as defined by standard company performance evaluation form
• General job performance as defined by standard company performance evaluation and requirements.

Experience & Education

• Must have high school diploma or equivalent knowledge and certification
• Knowledge typically gained through (2) two years administrative and (1) one year sales related experience

*This position will hybrid 3 days a week at our West Hills corporate headquarters

Physical Requirements

• All positions will require, to some degree, the physical abilities described below to perform the essential functions of the job
• Work the expected hours, consistently arrive at work at the agreed time and follow Company rules and guidelines regarding breaks and meal periods.  Full time is typically considered to be 40 hours per week
• Communicate effectively, both oral (in person and on the phone) and written.
• Move around and through all work areas as needed, may include climbing stairs or ladders
• Lift and/or move up to 10 pounds (i.e. books, reports, binders etc.)
• Regularly sit at the assigned workstation
• Use keyboard or equivalent equipment, to access the computer,
• Use hands to manipulate documents and general paperwork to view contents
• Read documents, reports, files etc.

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With more than a billion dollars in inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.

Electro Rent is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

All offers of employment are contingent upon the completion of a pre-employment background investigation that may consist of, but is not limited to, a: pre-employment drug & alcohol screen, criminal background investigation, and documentation required by the Immigration Reform & Control Act of 1986 or other applicable regulations. During the background investigation process, a record of conviction or other adverse issues will not necessarily disqualify a candidate from employment. Electro Rent will consider factors such as 1) the length of time that has passed since the offense or adverse issue; 2) age at the time of the offense or adverse issue; 3) the severity and nature of the offense or adverse issue; 4) the relationship of the offense or adverse issue to the position for which you have applied, and 5) evidence of rehabilitation. Additionally, candidates who refuse to submit to a drug and alcohol test or who fail to show up for a drug test within the required time will no longer be considered for employment, and any offer of employment will be rescinded.