Electro Rent Corporation

  • Salesforce (SFDC) Administrator

    ID
    2019-1279
    Location
    Raleigh, NC
  • Overview

    Reports to
    Outbound Call Center Manager

    Summary/Objective

    Electro Rent is seeking a Salesforce (SFDC) Administrator to help create call lists for an outbound calling team as well as create reports of results.

    The role involves knowing Customer Relationship Management system (Salesforce) and using these to interface between the marketing campaigns and sales follow up.

    You’ll need to be a quick learner, be flexible, have a positive attitude and work with a close-knit team. You will be working with data so attention to detail effective use of systems is important but thinking through processes to understand the objective and improve them would be beneficial.

    Responsibilities

    • Manage/prepare data on CRM for outbound calling programs.
    • Managing Salesforce (SFDC)
    • Create and run reports on a weekly/monthly basis to show results of outbound team efforts.
    • Interface between the marketing system (Pardot) and SFDC to load marketing campaign respondents for call campaigns.
    • Add relevant information to systems

    Qualifications

    • Experience manage/prepare data on CRM for outbound calling programs.
    • Experience managing Salesforce (SFDC)
    • Understanding of SFDC including report creation, list select and data mining
    • Attention to detail.
    • Open, flexible attitude
    • Ability to understand end-goals and work with a team
    • Ability to get head down and complete tasks within defined time-frames
    • Marketing and/or Sales and/or Data Management understanding an advantage
    • Knowledge and use of CRM systems and advantage
    • Experience of working with data preferred.

     

    Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With 1.1 billion of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.  EOE

     

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