Electro Rent Corporation

  • Account Specialist, Collections

    Los Angeles, CA Area
  • Overview

    We are actively seeking an Account Specialist to support the collections function by ensuring that all aging targets are met. The role includes being the primary point of contact for customers in securing payments and working with internal teams to ensure timely resolution of outstanding issues. This position proactively manages an assigned group of customer accounts receivables through direct customer contact in order to minimize past due balances.

    Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With 1.1 billion of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.



    • Following established guidelines, contacts assigned accounts directly to effectively collect outstanding monies. Exercises independent judgment in obtaining payments.
    • Ensures barriers to payment, such as proper approvals, expired PO's, and disputes are quickly identified and mediated. Communicates issues to appropriate party, conducts research as necessary and follows-through to resolution (successful collection and application).
    • Develops effective relationships with customers. Understands their process, key players and how to work efficiently within their system to collect outstanding balances effectively.
    • Keeps accurate records tracking progress and status of accounts.
    • Occasionally, performs other duties as assigned.


    • Knowledge typically gained through 3 years of practical experience in Credit and/or Collections
    • Knowledge typically gained through the achievement of an AA degree or equivalent
    • Ability to tactfully communicate (oral and written) with customers and make effective decisions in how the account should be handled
    • Proficient in Microsoft Office and technology applications experience
    • Strong analytical skills are required
    • Ability to work in a team environment in making business decisions and implementing process


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